Most standard shipments are sent through USPS. The exact service depends on the size and weight of your order.
Packages usually reach their destination in 2-4 business days but occasionally take longer. Orders placed after 5pm on a Friday may not be processed and shipped until the following Monday.
Most expedited shipments are sent through USPS or DHL. The exact service depends on the size and weight of your order.
Packages usually reach their destination in 1-3 business days but occasionally take longer. Orders placed after 4 pm EST may require +1 day to process. For example, orders placed after 4 pm on a Friday may not be processed and shipped until the following Monday.
Most standard shipments are sent through USPS and DHL, but are handed off to your local mail carrier once it arrives in the destination country.
Orders typically take 5-15 business days to reach international destinations, but can sometimes take as long as 3-5 weeks for some destinations. It ultimately depends on where you live and what you've ordered... we wish we could give better specifics than that, but due to the complexities of international shipping we cannot. Orders can require up to 1 day to process.
We only offer an expedited service option to select international markets due to the complexities and cost of international duties associated with expedited shipping.
Some countries apply duties or VAT on shipments received from the United States. You are responsible for any such extra taxes or fees your government applies to get the package delivered. Agoz will do the best we can to provide the best international shipping experience possible, but much of the process is out of our control, and is in the control of your countries' officials and mail systems.
You will receive an e-mail containing your tracking number as soon as the shipping label is printed.
This tracking information may take up to 12 hours to be available.
You can view all past orders and see the status and tracking of your shipment by logging into your account.
We are happy to help, but unfortunately we only have access to the same tracking information that you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at info@agoztech.com
Agoz will not be responsible for any items damaged or lost during transit.
Any claims should be filed with the respective carrier.
If all else fails, please contact our support team directly for assistance at info@agoztech.com
FREE SHIPPING EXCLUSIONS: All orders made throughout the US will be free unless you want it to be shipped with Expedited Shipping. Expedited Shipping costs 4.98$ more.
All International Shippings will be paid by the buyer and shipping fee might change based on Country and Weight.
Please contact us if you have any further questions.
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